Thank you for shopping with www.realdollcollection.com. We are 100% committed to protecting your privacy.
Company views protection of member's privacy as a very important community principle.
Company stores and processes the information on computers that are protected by physical as well as technological security devices.
We collect statistical information on the products and pages you view. We analyze that information to enhance your personal shopping experience with us. When you place an order, we collect basic information such as your name, address, phone number, email address, and credit card information. We use this information to process and ship your order, contact you regarding your order, and answer any questions or concerns that you may have. We may also share this information with certain suppliers, freight and shipping companies and manufacturers for the sole purpose of processing and shipping your order.
Our Company may take your personal information when you communicate with us either by log in to our website or contact to our customer service and the information that we collected from you may be used and will be kept confidential.
Collection of Personal Information
You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.
【1】email address, physical contact information, the date of birth and gender information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers for order/invoice details.
【2】transactional information based on your activities on the Website.
【3】postage, billing and other information you provide to purchase or dispatch an item.
【4】other information from your interaction with our Website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information.
【5】-additional information we ask you to submit to authenticate yourself.
All personal data shall be provided by you voluntarily unless where it is indicated as mandatory. Where the personal data is mandatory to be provided, failure to provide such information may result in Company not being able to process your request.
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization program, simply indicate your preferences in My Page or by following the directions provided with the communication or advertisement.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:
【1】Provide the services and customer support you request;
【2】Resolve disputes, collect fees, and troubleshoot problems;
【3】Customize, measure and improve our services, content and advertising;
【4】Tell you about our services and those of our company
【5】Send you targeted marketing, service updates, and promotional offers; and
【6】Compare information for accuracy, and verify it with third parties.
After you place an order or register for our newsletter, we may contact you through phone or by email at a future date to keep you informed of sales, promotions, new product releases, etc. Any additional information you provide us will help us customize your experience on our website.
for your privacy,your bank account/credit card statement will not include reference relating to the product purchased.Merchant name will be display as "MOBILE88.com" for using IPAY88 payment gateway or "PAYPAL" for using PAYPAL payment gateway.
The packaging of the product will display as "MANNEQUINS"
Real Doll Collection has put strong security measures in place to protect you against unauthorized access, loss, misuse, and alteration of your personal information that we collect. We utilize a firewall and use SSL encryption (secure certificate) to keep your information secure. We use your Internet Protocol (IP) address to identify you and possibly to gather general demographic information.
There are several features on our site that allow you to easily share product or other valuable information with your friends. Any e-mail addresses provided to us in the use of these features are used solely to deliver that particular e-mail. They are NOT retained in our database.
We use "cookies" on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies that are:
【3】Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
【4】You are always free to decline our cookies if your browser permits, although doing so may affect with your use of some of our sites or services.
【5】You may encounter cookies from third parties on certain pages of the Website that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)
Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
We will never ask for your password by phone or e-mail, so if you receive such an inquiry, please report the incident to our customer support.
If you access our Website from a shared computer or a computer in an internet cafe, a PC room or a library, certain information about you, such as your user ID, activity or reminders from the Website, may also be visible to other individuals who use the computer after you. To protect your personal information or communication from being disclosed to others, you should log out and close the web browser after using our Website.
Accessing, Reviewing, Changing and Retaining Your Personal Information
You can see, review and change most of your personal information by signing on to the Website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or becomes inaccurate.
Please do not purchase if you do not agree our Return & Refund Policy .