FAQ

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Product Function
Question:Why you need mannequin doll?
Answer:Our customers include fashion retail shop,futurists, artists, art collectors, photographers, film-makers, scientists, health professionals, housewives, single men and women, couples seeking to enhance their sex lives, people looking for exotic decorative art, adult retailers who want the ultimate display mannequin, or anyone who desires to possess the world’s most realistic Sex Doll. Our dolls are created with the finest silicone or TPE in the market.
In the view of personal interest, as opposed to blow up dolls, a silicone sex doll such as ours will last for minimum 5 years. In addition, silicone will allow for a more realistic sensation, a more fun and enjoyable experience and more sexual positions than a blow up doll. There will be no concern for STD’s and realistic sex can be had at any moments.


Mannequin Doll Display at Video Game Retail Shop
(PSvita/Playstation VR)




Product Price,Payment Methods
Question : Why the mannequin doll product cost high?
AnswerOur sex dolls are not inflatable but real silicone dolls with metallic skeleton frame for human alike body movements.
The materials used are very expensive and the amount of time involved in the manufacturing process is highly labor intensive, and even more so with the added difficulty of detailing and tolerances of smaller proportions.
In the pursuit of beauty, all our well-known branded manufacturers have to adhere to a vision of their own: we hope our work is not mere "manufacturing", but in "creation".
Therefore the sculptors, engineers, makeup artists, dozens of people, have to make continual refinements on each fabrication step, aiming for every detail to reach the peak.
For Research and Development Company they invest a lot of money every year in new products and new characteristics, including artificial intelligence and mechanical skeleton.
The Mannequins dolls have pose-able skeletons and TPE/silicone flesh to best emulate real skin.
Each Doll is developed with a metal skeleton all body parts (thighs, legs, forearms, upper arms, hands, feet, etc.) can be moved independently.
The TPE/silicone skin gives the feeling of realistic skin. You can be confident to know that the doll you receive will as close to the image as possible. 


We may not offer you the lowest price but we can give you the highest quality.
We prefer to spending time explain to our client about our price instead of using longer time to apology for bad quality.
We can increase the sale volume by lower the cost if we are purely profit-oriented but we do believe that only with perfect quality can we serve our client with proud.
We promise we will not waste our future by short-term interest. We are trying the best to keep our promise and gaining more and more trust and loyalty from our clients.

This is the biggest motivation pushing us to carry on!!!

Question : Why do the mannequin dolls cost different?
AnswerEach Mannequin dolls made is special. No one of our dolls is exactly the same.  The materials can be TPE/ Silicone and normal version or AI version. You can choose the mannequin dolls with different height and weight. Fingernails, eye color, skin color, hair-style, and make-up can all be subject to customer's specifications.

Question :Why is the price different of a similar doll (as listed here) on another webpage/online store?
Answer We are the first specialty online shop for selling tpe/silicone dolls in malaysia.
Our primary focus is on quality. Our suppliers are world-wide well known manufacturers. Phony websites have sprung up all over the place that display pictures of sexy and attractive dolls at too-good-to-be-true rates, but the final product is of poor quality and looks nothing like the images featured. please refer to“PROTECT YOURSELF FROM ONLINE SCAM”,  and "Original Branded Sex Doll VS Cheap Counterfeit Sex Doll"They are cheap knock-offs and it is too late by the time you realize the setup is fraudulent. It is important that the doll you purchase is made from high quality materials and not ordinary plastic or toxic chemicals – not only it pose a risk to hygiene but to your health as well. These websites are notorious for using inferior components for manufacture so they can produce dolls at low costs and reap profits by extracting money from you. Beware of such traps!!!

Question : What payment method do you accept?
Answer: Our customers can pay their payment through IPAY88 gateway.( Direct Online Banking or VISA / MASTER debit/credit Card )
Customers can also choose paying by PayPal, it also means you can make payment by bank card (VISA / MASTER debit/credit Card)
All the payment channels are to protect the payment security of our customers.

Ready Stock:we will ship out your item once we receipt the full payment
Re-order Stock(customization order):We understand that purchase of silicone doll is a large investment. Therefore, we would like to do our best to accommodate your payment needs.
Split-payment Option
We offer a split-payment option 60/40. You will pay 60% of the order total before production. When your doll is ready , you will pay the balance of other 40%. we need to receive a full payment before delivering your doll.

Question : I am about to use my credit card to spend more than RM5000, is it safe?
Answer:Security is one of our core values, that is why we use ipay88 and Paypal payment gateway (well-known online payment channel) to secure the payment process,all payment transactions take place on the iPay88 or PayPal SSL Encrypted server.
Our back end system is protected by Opencart to guarantee your privacy and safety. We also protect ourselves against fraud transactions using risk models , and we won’t process your order until we can confirm that your payment information is legit and accurate. With all this systems in place we make sure that you and us are both safe.
Buyer also can made payment though our online store on other Well Known Marketplace in malaysia.(Product priced higher with the transaction fees)



Question : Can you issue a refund? Is it possible to cancel an order??
Answer: The doll will be custom made specifically for Buyer. Since they are custom made and a unique work of art for Buyer,
buyer can’t cancel the order after fabrication of the doll has commenced.As soon as buyer order and make payment, money is sent to our suppliers to secure the materials just for the doll. The suppliers are very hesitant to refund the Buyer order for any reason. This is common practice for vendors and mannequin doll manufacturers within the industry. Refund cannot be requested in respect of all the sold products.
WARNING: Sex toy laws dictate that we cannot accept return of a doll that has been used. So please note that as soon as you have sex with the doll, returning her for any reason is no longer possible. A returned doll will undergo oral, vaginal and anal inspection and testing for sexual fluids. If you have returned a doll which tests positive for sexual fluids, the doll will be destroyed and you will NOT receive a refund.
We want you to be completely satisfied with you beautiful new doll. Please consider carefully your specifications before you order.
***Anyone engaging in fraud will be prosecuted to the full extent of the law.

Shipment, Delivery, Fees
Question :How much to charge for the shipping cost?
Answer You can enjoy FREE shipping nationwide. And yes, we offer you FREE shipping, FREE custom clearance fee, and FREE import duty, we will pay all the fees for our
customers. So that our customers do not have to worry about the vexed problem of transport, customs clearance, and tax. 

Question : When can the customer receives the product once the payment has been made?
Answer:Ready stock: Shipped directly from the warehouse to your doorstep. Shipping time about 2-3 working days.
Re-order stock: It takes 3 days to complete manufacturing a mannequin dolls after confirmation of the order with deposit payment done. Once the mannequin dolls is ready to deliver (final payment)  , it will takes another 3-5 days to reach  your doorstep. So the total shipping times will takes 7-10 days.  During the manufacturing process, we will inform the customers of the production progress and the relevant information at all times.
Question :  Why took so long shipping time for the re-order stock option?
Answer: As mannequin doll products are special and involve complex working procedures, such as color painting and make up.We will give customer the tracking number so that customer can check the shipping process online. It takes 1 week to complete manufacturing a mannequin dolls after confirmation of the order with deposit payment done. Once the mannequin dolls is ready to deliver (final payment)  , it will takes another 1-2 weeks to reach your doorstep. So the total shipping times will takes within 2-3 weeks.

Question :What accessories are provided along with the mannequin dolls?
Answer:The mannequin doll’s cloth, wig, care solution, baby powder, heating rod, gloves, comb, cleaner, glue, etc.( Depending on the brand manufacturer)

Question : How is the mannequin doll’s packaging? Is it private while shipping?
Answer: We offer 2 kinds of packaging for the mannequin doll - a wood box and carton box. They are both safe for shipping the doll and so far, we didn't have reports of any package damage from customers. The wood box is helpful should you want to move house with your doll at a future stage: the carton box is not very rugged for re-use. Of course customers do not want the "sex doll/love doll" on the paper and box so we will declare the doll as "Toy/furniture/mannequin" or any name the customer wants.




Re-Order, Customization Order
Question : Can I customize my doll?
Answer: Yes, you can. For most dolls we offer many options to customize her appearance (head, skin color, eye color,nail color,and more…). This allows you to create a 100% unique customized doll among thousands of possible combinations!

Question : Can I get a custom skin tone for my doll?
Answer: Yes, we are able to do custom skin tones aside from our 4 standard tones. Such as white, natural, pink and sport style.

Question : Can the doll’s hair be styled normally?
Answer: Our dolls are provided with high quality synthetic wigs that can be removed for styling, cleaning, or full replacement with any commercial wig. When brushing a long wig it is best to use a metal brush or comb and start brushing small sections close to the hair tips. Brush out sections of hair about 3 inches from the ends until they are smooth and gradually work your way up the wig towards the “scalp”. This will avoid tangling the wigs. Synthetic fiber wigs are easier to maintain than human hair wigs.

Question : Can I use cosmetics on my doll?
Answer: If you are planning to use cosmetics to change the look of your doll, we recommend that you specify “natural” colors on your order. Liquid eyeliner and powdered cosmetics (blushes, eye shadows, powder foundations, etc.) work very well on the dolls. However, cream/oil-based makeup (such as liquid foundation) won’t disperse well on silicone. Eyebrow pencil and lipstick can be applied with reasonable effectiveness and these cosmetics can rub off easily. Otherwise, your doll can be cleaned with normal cosmetic removers and/or mild detergents. Avoid removers that are too oily, as they will be difficult to clean from the silicone skin.

Question : What's the "soft skeletal" option and ”"hard skeletal" option?
Answer: When articulated, hands include flexible metal rods inside the silicone. The dolls hands can grasp light objects such as a cup. All natural hand positions are possible. Without this equipment, the hand is "soft", since only made of silicone.

Question :How does the mannequin doll’s vagina part?
Answer:Manufacturers in order to allow customers to experience a more humane realism doll is using the unique "built-in vagina" design or "separated vagina" design to give customers freedom of choice. Each have their own advantages and disadvantages, "built-in vagina" is more realistic than the "separated vagina" and closer to reality;  “separated vagina” is easy to clean. The removable vagina is very durable and soft and can easily be taken out of the doll and washed after use. The built-in vagina looks very realistic however the outer lip is very delicate so we recommend it be well lubricated with water-based lubricant to reduce friction on the material. For minor repairs, please use a lip repair kit that is included with the doll. A syringe is provided in the doll cleaning kit to help clean after use.
Two kinds of internal folds and vaginal protrusion height reduction of human configuration, optimization experience. When penetrated, a vacuum is formed inside the mannequin doll’s entries which provides a powerful suction effect. Some of mannequin dolls users have reported intense orgasms due to this specific feature.
Question : What does a  doll vagina look like?
Answer: Our Doll's vaginas are somewhat different depending on the size of the doll. The very small mini-dolls are not quite a detailed as the larger dolls are, but all are quite realistic, both in look and feel. The size and proportions of each type of doll body, will make some variances in how things look.
You can contact our support to request for the photos/images of the vaginal and anal areas in a variety of our dolls for reference.

THE STANDING FOOT OPTION FOR OUR DOLLS
Question : Can the dolls stand upright ,unsupported?
Answer Yes,buyer can select regular foot or standing foot option when they place an order.

Question : Is the standing foot bigger than the regular foot?
Answer No, it's the exact same foot with some modifications. The ankle has been redesigned and the bottom of the foot reinforced.

     

Question : Can the standing foot wear high heel shoes?
Answer  Yes, high heel shoes can be put on the foot, but the doll should not wear high heel shoes when standing. Only flat shoes are recommended for standing.


Use, storage and Maintenance

Question : Why some dolls makeup vary in different pictures?
AnswerOur doll manufacturers will  improve or make fine tuning adjustment from time to time,  including but not limited to (eye shadow, lip color, eyebrow, eyelash shape, hair), because of these adjustments, the advertisement photos may be slightly different with the live photo provided. Each doll makeup are all done by hand-finished, it is impossible 100% exactly the same. The shooting light, the way and the angle of shooting by photographer may cause visual errors. 

Question : Durability and life-span of the mannequin dolls?
Answer:It is up to 10 years life-span for display purpose and 5 years for personal use, depends on the extent of your care and maintenance. Thorough testing has proved that the TPE/silicone material used on mannequin dolls are very durable without deterioration.

Question :  Does the tpe/silicone flesh have an odor or flavor.
Answer: The tpe/silicone flesh is almost odorless. You may be able detect a very mild pleasant and fruit-like fragrance from a new doll which comes from the sealer. The smell dissipates very quickly. Some manufacturers will do some processing so the mannequin dolls have a delicate fragrance.

Question :  Do the mannequin dolls really look alike real person? How do they feel compared to real person?
Answer:The interior structures of our life-sized dolls are made of galvanized metal skeleton and various mechanical parts. The dolls can move as a real person. As the limbs can move flexibly, they can be used for photography with fixed poses. The interior structures of the dolls are filled with soft PU sponge and covered with high-quality simulation silica gel skin. The material used is imported high polymer non-toxic platinum silicone rubber. With life-like appearances and being soft and flexible, the feel and texture of dolls are close to a real person.

Question : what is artificial intelligence mannequin dolls?
Answer:Now we are studying robot technology. Including dolls with facial expressions, Artificial intelligence mannequin dolls can smile and speak, even sing and dance. Besides that they can do some smart pronunciation and intelligent heating. They can heating up to 37 degree like real person’s temperature. Certainly, it is a gigantic project, it requires enormous resources and time.



Question : What features that mannequin dolls have in the view of personal interest?
Answer:The mannequin dolls have 3 entries for penetration – oral, anal and vaginal. These entries are designed to give ultimate pleasure and are made of resilient TPE/silicone.

Question : How does a TPE/SILICONE doll operate, exactly? What is this all about?
Answer:  When you buy a TPE/SILICONE doll from www.realdollcollection.com, you’re buying what is essentially the world’s most advanced sex toy. A doll is essentially several masturbation sleeves contained within a body made of high quality materials. The idea is to make the sex doll as close as possible to a real person. It is the same size and weight as a human being, and it has the same level of detail that a real person does if you were to look at them from a few feet away. In fact, many dolls are eerily lifelike and it’s easy to forget that you’re not talking to a real person when you talk to them.
Each of the dolls we manufacture here at www.realdollcollection.com is made of top of the line materials to simulate the feeling of human skin. This material is not self-lubricating, though, so whenever engaging in sexual contact with the doll, you have to use safe lube (preferably plenty of it). You apply the lube to the business areas of the doll. She has a textured mouth opening, a textured anal opening, and a textured vaginal opening. The mouth texture is just different enough so that you can tell the difference, and the anal opening is tighter than the vaginal opening. The idea is that the doll simulates what it feels like to have actual sex with a real person. It is built to match as closely as possible the real person on which it was modeled, right down to the fact that it is heavy like a person. It is the same height as a petite woman, too. For all intents and purposes, your doll is a person who does not talk or move, but it otherwise fully functional.

Question : How to move my doll when it is brand new?
Answer: Remember that a doll is not a real person and it requires to be treated carefully. In a new doll, the joints might be a little bit stiff so be careful while attempting to move the doll limbs, after a few days the joints will loosen up. If you want to move arms and legs to position your doll in any posture, remember to move the limbs back to the original straight position when switching to a different position (e.g. bend arms up, move back to the original straight position and bend to the sides for another posture).

Question : How about storage of my doll?
Answer: When not in use, it is advisable to store the doll in the crate that it came inside of and must be placed in the same position. Avoid excessively cold and excessively hot storing conditions. Room temperature that is comfortable for humans will suit the doll. Also avoid storing the doll in humid places as the doll may soak in too much moisture in these conditions.

Question : Can I dress my doll in any type of clothing?
Answer: Yes, you can dress your doll in anything you like but we recommend avoiding thick clothing such as denim jeans or boned items like corsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression in the silicone which will become permanent after a while. If you wish to put jeans on your doll we recommend putting pantyhose on it first so that the denim will slide over the silicone. Shirts that button, tie, snap or zip closed are easier to put on dolls than tops such as T-shirts or pullovers. When putting on a coat or parts of the clothes, if the clothes are too tight or it is inconvenient to dress the doll, it is necessary that one should remove the doll’s head before dressing it.

Question : Are there items of clothing which can actually damage my doll?
Answer: Dark clothing which is dyed with low quality dyes can stain the silicone if the doll is stored with these items on for long periods of time. As a precaution, wash all dark and vibrant colored clothes before putting them on your doll. Very tight or binding straps left on your doll over an extended period of time can form dents in her flesh, much the way it does on a real person; unlike a real person’s flesh, however, the silicone can lose shape memory. In other words, it’s fine to dress your doll in corsets or underwire bras, etc., but don’t store her in these types of clothing for extended periods of time.

Question : Are there any known health risks? Do dolls have any toxic materials or chemicals? How difficult is it to keep my doll in a sanitary condition?
Answer: There are NO known health risks associated with our products. Each doll receives a thorough acetone bath after fabrication. Keeping the doll in a sanitary condition is easy – your doll can be cleaned with a mild soap or detergent.
TPE and SILICONE dolls do not contain any harmful, toxic or itchy material or chemicals. TPE and Silicone dolls are sterilized and made with similar components as sex toys.
If you had any allergic to silicone in the past, we won't recommend you using a sex doll.

Question :What If customer has any difficulty via online shopping?
Answer : If you have any other questions, please feel free to send us email or message, we will step by step teach you how to order the product via online.






Thank you for shopping at Real Doll Collection
Regards,
Real Doll Collection Team